1. Introduction
This Cookie Policy explains how Netwanted S.à r.l.-S ("we", "us", or "our") uses cookies and similar technologies on komplync.com and app.komplync.com. By using our Service, you consent to the use of cookies in accordance with this policy.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Service to function properly. Legal basis: legitimate interest.
| Cookie Name | Purpose | Duration |
|---|---|---|
| supabase-auth-token | User authentication and session management | Session |
| csrf_token | Security protection against cross-site attacks | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
3.2 Functional Cookies
Enhance functionality and personalization. Legal basis: consent. If disabled, your preferences won't be saved between sessions.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| language_preference | Remembers your language choice (FR/EN/DE/ES) | 1 year | Komplync |
| theme_preference | Remembers dark/light mode setting | 1 year | Komplync |
| sidebar_collapsed | Remembers sidebar state (open/closed) | 30 days | Komplync |
| recent_content_types | Pre-selects commonly used content types | 30 days | Komplync |
3.3 Analytics Cookies
Help us understand how visitors use the Service. IP addresses are anonymized (GDPR-compliant). Legal basis: consent.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users | 2 years | Google Analytics |
| _ga_* | Maintains session state | 2 years | Google Analytics |
| _gid | Distinguishes users | 24 hours | Google Analytics |
3.4 Marketing/Advertising Cookies
4. Third-Party Cookies
Stripe
__stripe_mid, __stripe_sidDuration: 1 year / sessionLegal basis: Contract performanceVercel
__vercel_live_token (dev only)Duration: SessionLegal basis: Legitimate interestSupabase
sb-access-token, sb-refresh-tokenDuration: Session / 1 yearLegal basis: Contract performanceGoogle Analytics
_ga, _gid, _ga_*Duration: 24 hours to 2 yearsLegal basis: Consent5. How to Manage Cookies
5.1 Cookie Banner
When you first visit Komplync, a cookie banner offers: Accept All, Reject Optional, or Customize. Your choice is stored for 1 year. Update preferences anytime via the "Cookie Settings" link in the footer.
5.2 Browser Settings
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
5.3 Google Analytics Opt-Out
Install the Google Analytics Opt-out Browser Add-on, or disable analytics cookies via our cookie banner.
6. Do Not Track (DNT)
We respect DNT signals. If your browser sends DNT=1, we will not set analytics cookies — only strictly necessary and functional cookies will be used. This is equivalent to selecting "Reject optional" in our banner.
7. Your Rights
Under GDPR and Luxembourg data protection law, you can access, delete, and object to cookie usage. To file a complaint: CNPD, 15 Boulevard du Jazz, L-4370 Belvaux — info@cnpd.lu — cnpd.public.lu.
9. Updates to This Cookie Policy
We may update this policy to reflect changes to our cookies, new features, or legal requirements. Material changes are communicated via email and prominent website notice. Continued use after changes constitutes acceptance.
10. Contact
Email: contact@netwanted.com
Phone: +352 661 633 876
Netwanted S.à r.l.-S, Attn: Privacy Team, 31 Route de Luxembourg, L-7240 Bereldange, Luxembourg